Shipping: Sorry, but we only ship to the US and Canada. We ship all books and CDs Media Mail (allow 7-12 business days for delivery). Jewelry is shipped via airmail or priority mail (allow 7 business days for delivery).
Please note: Because all jewelry items are limited quantities and subject to availability, we cannot guarantee that all items, colors, or quantities will be available. If an item you've ordered has sold out, you will be notified, and offered a credit toward another item, or receive a refund.
Nancy Stafford Collection is committed to customer service.
Return Policy: If you're not satisfied with your jewelry, or it arrives to you damaged or defective, we apologize. We accept returns on unworn jewelry up to 14 days after you receive your shipped order. Any jewelry that shows signs of wear will not be accepted for return for ANY reason. We will exchange the item for another piece or refund the purchase price back to your PayPal account, whichever you prefer. Shipping charges are not refundable. Please include a copy of the original invoice in your return, along with your exchange or refund request.
Wholesale Accounts:
Email us to set up an account: info@nancystafford.com
Provide State Tax Resale Certificate and Tax #
Mail to: Nest, Inc. P O Box 11807, Marina del Rey, CA 90295 OR Fax to: 310-821-8215
Selection: Our inventory has much greater variety than what you see on our website. We’ll work closely with you to help select the perfect pieces for your customers.
Minimum orders: For first time customers we offer a 25 piece minimum at 40% off retail; thereafter 50-99 pieces at 40% off retail; 100 or more pieces at 50% off retail. Our customers are delighted with our jewelry AND our customer service. We look forward to serving you!
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